| Astrology/
General.
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| 1. |
Q. |
What
is Astrology? |
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A. |
We
have created a whole section to address this topic.
Please click
here |
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| 2.
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Q. |
Will
astrology really help me? |
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A. |
It
helps millions of people world wide everyday. We believe
it will. |
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| 3.
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Q. |
I've
been to other websites who offer free online horoscopes,
why don't you? |
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A.
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We
provide custom and complete astrological reports based
on your unique birth details. To offer superficial
and incomplete interpretations like many of the free
online horoscope readings would only cheapen our purpose.
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| 4.
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Q.
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Why
do you only offer 7 different types of reports? Why
not more? |
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A. |
Staying
focused on what we do is what makes our reports so
informative and complete. We like to keep things that
way. |
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| 5.
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Q. |
After
I order my Character Profile, what other reports would
you recommend? |
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A.
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The
Character Profile is set up to be complete. Ideal
follow up reports include the Past Life Karmic Insight,
and the Major Life Themes report. |
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| 6.
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Q. |
Do
you offer specials or discounts? |
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A. |
We
sure do. Click
here to view. |
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| 7.
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Q. |
Do
you offer refunds? . |
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A. |
You
deserve to receive exactly what you ordered, therefore
you are entitled to an exchange or full refund if
the report you order and then receive does not reflect
the birth and name details you submitted to us when
ordering. We must note though, that due to the custom
nature of each report we create, we do not extend
refunds under any other circumstance. If you have
a question about what you ordered please e-mail
us here. |
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Got
a general question that wasn't covered? |
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Ordering.
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| 1. |
Q. |
What
information do I need to have before placing an order? |
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A. |
The
following information you should have handy:
- First
and last name (for each individual a report is ordered)
- Shipping
and Billing Address
- Shipping
and Billing City, State and Zip Code
- Date
of Birth (for each individual a report is ordered)
- Time
of Birth (not required, but recommended for each individual
a report is ordered)
- Place
of Birth (for each individual a report is ordered)
- Billing
bank or credit card information
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| 2.
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Q. |
Is
there a maximum number of reports I can order? |
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A. |
We
have no maximums, you may order as many as you like. |
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| 3.
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Q.
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Do
you accept International orders?? |
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A. |
Yes,
we accept orders from anywhere in the world. |
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| 4.
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Q.
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What
forms of payments do you accept? |
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A. |
We
gladly accept: Visa, Mastercard, American Express, and
Discover as well as Visa or Mastercard Bank Cards, Personal
Check, and Money Order. |
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| 5.
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Q. |
Is
my order delayed if I pay by personal check? |
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A.
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Yes,
up to 10 day until the check clears. |
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| 6.
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Q. |
Once
I complete my credit/bank card order how will the charge
be posted on my credit/bank card statement? |
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A.
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You
will see all charges posted from "2Checkout".
You will also receive an e-mail indicateing the amount
charged. |
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| 7.
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Q. |
Is
ordering safe? . |
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A.
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Yes
it is. In partnership with 2Checkout,
we have accessed for you the finest and most advanced
128-bit Secure Socket Layer (SSL) Encryption technology
available. ALL PERSONAL BILLING INFORMATION IS ENCRYPTED
and TRANSMITTED OVER A SECURE STATE OF THE ART CONNECTION.
You always order with confidence and piece of mind at
AstroXTC! |
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| 8.
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Q. |
Is
2Checkout a free service? |
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A.
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Yes
it is free to you, but not to AstroXTC. We pay a fee
to 2Checkout
for each transaction processed. |
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Got
a question about ordering that wasn't covered? |
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Shipping.
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| 1. |
Q. |
Do
you charge for shipping and handling? |
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A. |
We
know that shipping and handling charges can be extremely
frustrating. That is why we do not charge for them. |
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| 2.
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Q. |
How
will my mailed report(s) be shipped? |
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A. |
All
reports are shipped via insured, US priority mail. |
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| 3.
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Q. |
Once
my report has been shipped how long does it take before
I receive it? |
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A.
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Anywhere
from 2 - 7 days is standard. |
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| 4.
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Q.
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How
do I know when my report has been shipped? |
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A. |
We
send an e-mail to the address you provide us with indicating
the day your report was shipped. |
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| 5.
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Q. |
Would
I receive my report faster if I order it via e-mail express? |
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A.
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Yes.
All of our reports are available this way and are
typically completed, and e-mailed within 24 - 48 hours
of receipt. |
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Got
a question about shipping that wasn't covered? |
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